Frequently Asked Questions about MalaysiaBiz

• 1. What are the services offered in MalaysiaBiz Portal?

  Question

  1. What are the services offered in MalaysiaBiz Portal?

  Answer

  Services offered in MalaysiaBiz Portal are as below:

  1. Business licensing application;
  2. Business registration application; and
  3. Purchase of business/company profile data (MyBiz-DATA).

• 2.What do you need to do to start a business?

  Question

  2.What do you need to do to start a business?

  Answer

  If you want to start a business, you need to:

  1. Register your business; and
  2. Apply for a business license.

• 3. What are the main advantages of MalaysiaBiz Portal?

  Question

  3. What are the main advantages of MalaysiaBiz Portal?

  Answer

  Through MalaysiaBiz Portal, users can obtain business registration and licensing information from relevant agencies and also are able to apply online through a single gateway. It helps users start a business easily.

• 4. What types of business information can be obtained from MalaysiaBiz Portal?

  Question

  4. What types of business information can be obtained from MalaysiaBiz Portal?

  Answer

  You can find the following business information:

  i.Comparison between Business Entities
  ii.Requirements for Company Establishment; and
  iii.Registration Requirements for Employers/ Employees.

• 5. Who are the main users of MalaysiaBiz Portal?

  Question

  5. Who are the main users of MalaysiaBiz Portal?

  Answer

  The main user of the MalaysiaBiz Portal are all types of businesses including professional entities that want to do business.

• 6. How do users access MalaysiaBiz Portal services?

  Question

  6. How do users access MalaysiaBiz Portal services?

  Answer

  Users can access MalaysiaBiz Portal service by following these five simple steps:

  1. Register User ID.
  2. Search for registration and/or business licensing.
  3. Apply for registration and/or business licensing.
  4. Check the status of the application
  5. Get approval.

• 7. Does MalaysiaBiz Portal user required to have a Login ID?

  Question

  7. Does MalaysiaBiz Portal user required to have a Login ID?

  Answer

  Ya. Pengguna Portal MalaysiaBiz perlu mempunyai ID Login untuk mereka melakukan permohonan dalam talian di Portal MalaysiaBiz.

• 8. What are the IDs required for online application at MalaysiaBiz Portal?

  Question

  8. What are the IDs required for online application at MalaysiaBiz Portal?

  Answer

  Users need 2 types of ID, which are User ID and Login ID (LID).

  The User ID is the ID used by user to access all modules provided to the user on the MalaysiaBiz Portal.It can be generated through the menu "Register" on the homepage of MalaysiaBiz Portal.

  The Login ID (LID) is the ID used by user to access the agency system (registration body and licensing authority) that provides online applications through the MalaysiaBiz Portal. It can be generated through the "Login ID Directory" in your personal dashboard "MyDashboard" .

• 9. If I forget my password, what do I need to do reset my password?

  Question

  9. If I forget my password, what do I need to do reset my password?

  Answer

  The password can be reset via the "Reset Account" menu at the MalaysiaBiz Portal homepage.

• 10. What type of business registration information can be obtained from MalaysiaBiz Portal?

  Question

  10. What type of business registration information can be obtained from MalaysiaBiz Portal?

  Answer

  You can get the following business registration information:

  1.Business Entity
  2.Professional Body

• 11. What type of business licensing information can be obtained from MalaysiaBiz Portal?

  Question

  11. What type of business licensing information can be obtained from MalaysiaBiz Portal?

  Answer

  MalaysiaBiz Portal provides information on business licenses issued by various levels of government agencies from federal, state and local authorities.

• 12. How long does it take to obtain an approval?

  Question

  12. How long does it take to obtain an approval?

  Answer

  The approval period depends on the client charter of the agency.

  Please refer to the "Manual" in the "User Guide" menu.

• 13. Where can I check the status of my application?

  Question

  13. Where can I check the status of my application?

  Answer

  You can check the status of your application in your personal MalaysiaBiz Portal account in the modules "MyTracker", "MyLicense" or "MyBusiness".

• 14. If my application is approved, how can I obtain my business registration and license certificate?

  Question

  14. If my application is approved, how can I obtain my business registration and license certificate?

  Answer

  You can print the certificates from the "MyBusiness" or "MyLicense" modules at the MalaysiaBiz Portal depending on the printing permission by the relevant agency.

• 15. How can I have better understanding of the MalaysiaBiz Portal?

  Question

  15. How can I have better understanding of the MalaysiaBiz Portal?

  Answer

  The "Manual" in the "User Guide" menu will give you detailed steps on how to use the MalaysiaBiz Portal.
  
  

• 16. Can MalaysiaBiz Portal be accessed via mobile device?

  Question

  16. Can MalaysiaBiz Portal be accessed via mobile device?

  Answer

  Yes. MalaysiaBiz portal can be accessed via mobile devices such as smartphones or tablets.

• 17. How can I submit questions and evaluate MalaysiaBiz Portal?

  Question

  17. How can I submit questions and evaluate MalaysiaBiz Portal?

  Answer

  You can submit questions through the "Inquiry Form" on the "Helpdesk" menu

  and

  you can also provide your evaluation in the feedback form under the "Feedback" menu.