Frequently Asked Questions about MalaysiaBiz

• 1. What do you need to do to start a business?

  Question

  1. What do you need to do to start a business?

  Answer

  If you want to start a business, you need to register your business and apply a business license.

  
  
  

• 2. What are the main advantages of MalaysiaBiz Portal?

  Question

  2. What are the main advantages of MalaysiaBiz Portal?

  Answer

  Through MalaysiaBiz Portal, users can obtain business registration and licensing information from the  relevant agencies and apply online through a single gateway. It helps users to start a business easily.

• 3. Who is MalaysiaBiz Portal’s main user?

  Question

  3. Who is MalaysiaBiz Portal’s main user?

  Answer

  MalaysiaBiz Portal main users are all type of businesses including professional entities that wants to run a business.

• 4. What kind of business registration information that can be obtained from MalaysiaBiz Portal?

  Question

  4. What kind of business registration information that can be obtained from MalaysiaBiz Portal?

  Answer

  You can obtain the following business registration information:

  i.	Comparison Between Business Entity;
  ii.	Requirements for Company Incorporation; and
  iii.	Registration Requirement for Employer/Employee.

• 5. What kind of business licensing information that can be obtained from MalaysiaBiz Portal?

  Question

  5. What kind of business licensing information that can be obtained from MalaysiaBiz Portal?

  Answer

  MalaysiaBiz Portal provides information on business licenses issued by various level of government agencies from federal, state and local authorities.

• 6. What are the types of services under business registration and license application offered by MalaysiaBiz Portal?

  Question

  6. What are the types of services under business registration and license application offered by MalaysiaBiz Portal?

  Answer

  There are five types of services under business registration and license application offered by MalaysiaBiz Portal:

  i.	New application ;
  ii.	Renewal;
  iii.	Amendment and correction;
  iv.	Termination; and
  v.	Printing of certificate/ receipt etc.

• 7. Does registration required for the user to access MalaysiaBiz Portal?

  Question

  7. Does registration required for the user to access MalaysiaBiz Portal?

  Answer

  For information searching, registration is not required. However, users must register if they want to register a business and apply for licenses through MalaysiaBiz Portal.

• 8. What are the IDs required for the online application in MalaysiaBiz Portal?

  Question

  8. What are the IDs required for the online application in MalaysiaBiz Portal?

  Answer

  Users need 2 types of ID, and they are User ID and Login ID.

  User ID is an ID for user to access all modules provided to the users in MalaysiaBiz Portal. It can be generated through the “Register” menu on the MalaysiaBiz Portal homepage.  

  Login ID is an ID for user to access agency's (registration bodies and licensing authorities) system which provides online application through the MalaysiaBiz Portal. It can be generated through the “Login ID Directory” on your personal dashboard.

   

• 9. If I forgot my password, what should I do to get and reset my password?

  Question

  9. If I forgot my password, what should I do to get and reset my password?

  Answer

  The password can be reset through the “Reset Account” menu on the MalaysiaBiz Portal homepage.

• 10. Is it mandatory for MalaysiaBiz Portal users to have a Login ID?

  Question

  10. Is it mandatory for MalaysiaBiz Portal users to have a Login ID?

  Answer

  Yes. It is mandatory for MalaysiaBiz Portal users to have a Login ID for them to do online application in MalaysiaBiz Portal.

• 11. How long does it take to get an approval for my application?

  Question

  11. How long does it take to get an approval for my application?

  Answer

  The approval period depends on the client charter of the agency.

• 12. Where can I check my application status?

  Question

  12. Where can I check my application status?

  Answer

  You can check your application status in your personal MalaysiaBiz Portal account at “MyTracker”, “MyLicense” or “MyBusiness” module.

• 13. If my application is approved, how can I get my business registration and license certificate?

  Question

  13. If my application is approved, how can I get my business registration and license certificate?

  Answer

  You can print the certificates in “MyBusiness” or “MyLicense” module at the MalaysiaBiz Portal depending on the printing authorization by the relevant agencies.

• 14. How can I understand the portal better?

  Question

  14. How can I understand the portal better?

  Answer

  A Manual in the “User Guide” menu will provide you detailed steps on how to use MalaysiaBiz Portal.

• 15. Can MalaysiaBiz Portal be accessed through mobile devices?

  Question

  15. Can MalaysiaBiz Portal be accessed through mobile devices?

  Answer

  Yes. MalaysiaBiz Portal can be accessed through mobile devices such as smartphones or tablets.

• 16. How can I pose questions and evaluate MalaysiaBiz Portal?

  Question

  16. How can I pose questions and evaluate MalaysiaBiz Portal?

  Answer

  You can pose your questions through “Helpdesk” menu and give your evaluation in the feedback form under “Feedback” menu.